Privacy Policy
Who we are
Therapy San Marcos (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website: [www.therapysanmarcos.com].
1. HIPAA Compliance and Protected Health Information (PHI)
As a licensed mental health provider, Therapy San Marcos complies with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) shared in the course of therapy—either in-person or through secure digital platforms—is protected by federal and state laws governing confidentiality and security.
We take your privacy seriously and implement administrative, technical, and physical safeguards to protect your PHI. We will never disclose your health information without your written consent unless required or permitted by law.
Please Note: Information submitted through our website’s general contact forms or via email is not HIPAA-secure. We advise clients not to submit sensitive clinical information through these forms. Secure communication methods will be provided once you become a client.
2. Information We Collect
We collect both personally identifiable information (PII) and non-personal data when you use our website.
a. Information You Voluntarily Provide:
- Name
- Email address
- Phone number
- Information you share in messages sent via our contact form
b. Information We Automatically Collect:
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Date and time of visits
This information helps us understand how visitors use our website and improve our content and services.
3. How We Use Your Information
We may use the information you provide to:
- Respond to inquiries and requests
- Provide information about our services
- Schedule appointments (upon request)
- Improve our website and user experience
- Maintain records in compliance with professional and legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Use of Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.
You can disable cookies through your browser settings, but some parts of the website may not function properly if you do so.
5. Data Security
We take reasonable and appropriate steps to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information submitted online.
For any clinical communication or sensitive information, we will use encrypted platforms compliant with HIPAA regulations.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience or additional information. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly.
8. Your Rights
You have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of that information
- Withdraw consent to our use of your information (where applicable)
To make any of these requests, please contact us at:
[email protected]
512-814-7207
Please note that requests to delete clinical information may be limited by state or licensing board record retention requirements.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date noted at the top. Your continued use of the website after changes are posted indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal information, or our compliance with privacy laws, please contact:
Therapy San Marcos
Jasmine Prince, M.A., LPC-Associate
[email protected]
San Marcos, Texas
512-814-7207
